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JPMorgan Business Manager - Senior Associate United States, New York, New York 907051529
15.07.2025
Job responsibilities
- Execute routine fund servicing transactions, ensuring adherence to established processes and procedures, while also handling non-routine tasks of low complexity.
- Apply advanced knowledge of fund servicing policies and procedures to identify and resolve non-routine but not overly complex issues, contributing to the improvement of existing processes.
- Utilize proficient listening and questioning skills to understand client needs and provide appropriate solutions, while also ensuring the protection of our operations and clients from potential threats through cybersecurity and anti-fraud measures.
- Begin to apply innovation and design thinking techniques to challenge and improve the efficiency, scale, and resilience of our operating platform.
Required Qualifications, Skills and Capabilities:
- Baseline knowledge or equivalent expertise in fund servicing operations, including understanding of related policies and procedures.
- Demonstrated proficiency in active listening and questioning techniques, with the ability to understand and address client needs effectively.
- Initial exposure to innovation and design thinking techniques, with a willingness to apply these to improve operational efficiency and resilience.
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