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Bank Of America Senior Business Control Specialist United States, North Carolina, Charlotte 903510115
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Responsibilities:
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Required Qualifications:
3+ years of professional work experience in risk management and/or finance preferably in the financial services industry
Bachelor’s degree in Business Administration, Finance, Accounting, or Economics
Prior experiences supporting strategic initiatives/projects across the enterprise
Strong emerging technology skillset (Tableau, Alteryx, SharePoint etc. )
Excellent communication and project management skills
Creative thinker, thinks outside the box and challenges status quo
Analytical mindset able to resolve complex issues
Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence senior executives
Integrity, maturity, dependability and positive professional attitude
Desired Qualifications:
Experience with controls work (i.e.) Issues and Sub-issues Management, Single Process Inventory (SPI), Enterprise Services, Risk Identification, RCSA and the interconnectivity across the Company’s business controls policies
Experience with CFO organization and related processes
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
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