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Bank Of America Business Control Specialist United States, North Carolina, Charlotte 326902532
This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation.
Responsibilities:
• Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation
• Complies with controls and Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Supports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success
• Supports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Support Transaction Testing of Global Banking data requested by Regulatory entities and internal Control Partners (Audit, GCOR & Global Liquidity Management)
• Perform review of critical elements as part of the ECATS 14Q CORP/CRE Internal Data Testing program
Skills:
• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research
Required Qualifications:
• Enterprise Credit experience, including underwriting experience and/or familiarity with Enterprise Credit policies and procedures
• Familiarity with Enterprise Credit systems (e.g. GUS, LIQ, CreditCenter, EDR and/or SQUIRREL)
• Highly organized; able to effectively prioritize and balance multiple projects/testing efforts in a fast-paced, regulatory driven environment
• Strong interpersonal skills with proven ability to influence and partner with teammates across functional and organizational boundaries
• Strong Microsoft Office Suite (Excel, PowerPoint, Visio, etc.) experience and general understanding of data relationships
• Ability to navigate the enterprise to research and source information across the bank
Desired Qualifications:
• Prior experience with 14Q and Shared National Credit regulatory reporting requirements
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