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Tesla Senior Service Operations Coordinator Commercial Energy Charging 
Netherlands, North Holland, Amsterdam 
901741619

06.04.2025
What You’ll Do

Coordinate service parts and tools shipment:

  • Work closely with the Field Service team and Engineering to create and prepare the orders to dispatch the required service parts and tools
  • Work closely with Tesla’s logistic team to ensure completeness of shipping documentation
  • Track shipments and deliveries and relay information proactively to customers

Schedule field activities:

  • Act the main point of contact with Tesla’s customers to coordinate Field Service activities and schedule appointments
  • Ensure the activities are documented and that all necessary parts and tools are available onsite
  • Track service activities completeness and ensure accurate reporting to our customers
  • Onboard new vendors and create purchase orders for activities which are subcontracted

Create Invoices:

  • Create and send invoices to customers in line with contracts and the service activities performed
  • Track payment status and follow-up with customer as necessary
  • Support the finance department with payment allocation

Other:

  • Work with O&M Commissioning Manager to plan for upcoming Commissioning cases
  • Work with the regional field service managers to ensure department service level objectives are met
  • Work preparation making sure procedures are clear, parts and software are made available
What You’ll Bring
  • 2+ years of coordination experience in business operations and/or logistics/supply chain

  • Excellent computer skills especially using Microsoft Office Suite
  • Excellent written and verbal skills with professional fluency in English required both from a technical and client facing perspective
  • Excellent analytical skills with ability to manage voluminous amounts of data
  • Highly collaborative, team oriented, and comfortable leading cross-functional projects