Truist Loss Mitigation Line Manager 

United States, Virginia, Richmond 

901243137

Regular or Temporary:

English (Required)

1st shift (United States of America)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

2. Ensure adherence to all governing servicing SLAs, regulations and investor/insurer requirements impacting the Loss Mitigation Department including but not limited to ECOA, Reg X, Reg H, Fair Lending, FHA 4000.1, FNMA, FHLMC, VA, USDA, and all applicable Private Investor Requirements.

3. Ensure accuracy of Document evaluation (Reg X), Underwriting requirements (Agency/Fair Lending), Legal Document Creation, Agreement Execution and System Change (SOX).

4. Develop and Maintain Procedures in accordance with Truist Policy including but not limited to Change Execution, Agency updates, and Process Improvement Initiatives.

5. Develop and Install training programs to ensure accuracy, consistency, and flexibility. Eliminate Single Point of Failure risks.

6. Execute on personnel hiring, training, ongoing coaching and feedback, performance ratings, salary changes, promotions, transfers, and terminations. Establish priorities and resolve personnel problems.

7.Develop and administer specific productivity and quality goals for each assigned Loss Mitigation function including Regulatory (Reg X, REG B, ECOA etc.) and Investor/Insurer/Policy requirements

9. Identify efficiency and risk areas of opportunity within your area and work with LM Line manager II and Department manager on action plan development and implementation.

10. Actively engage on any Audit or compliance findings for long term compliance solutions and remediation.