JPMorgan Transaction Processing 

United States, New York 

884712089

As a Transaction Processing Manager within the Custody & Fund Services (CFS) Middle Office Department you will be responsible for ensuring all aspects of operations for both US and global clients are completed, transactions are processed on time, exceptions are resolved proactively while providing a single point of contact and subject matter expertise to the clients. Middle Office covers trade instruction capture

Job responsibilities:

• Timely and efficient processing of said orders into custody platform and onwards to external counterparties
• Completion of all necessary paperwork to facilitate order processing of subscription documents, stock transfer forms etc.
• Ensure compliance as appropriate with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of JPMorgan
• Day to day monitoring of incoming administrator communications of contract notes, statements etc.
• Taking appropriate action with respect to client queries
• Assist with ad hoc projects/requests as deemed appropriate by Managers and more senior colleague’s for portfolio transitions, system testing etc.
• Handle and resolve complex operational problems that are referred from Senior management or from Client Service Group

Required qualifications, capabilities and skills:

• Strong skills with Microsoft Office products an advantage (Word, Excel, Project, PowerPoint)
• Experience with Process Management, Analysis and Design methodologies.
• Self-starter and ability to learn quickly
• Continually strive to develop expertise demonstrating judgment and an understanding of the business
• Ability to work closely with business partners and interact with all staff levels
• Ability to be flexible, follow tight deadlines, organize and prioritize work
• Make sound operational decisions in those instances consistent with appropriate client service and internal Management demands

Preferred qualifications, capabilities and skills:

• Strong financial markets product knowledge and understanding of transaction lifecycle in Custody and/or
• Subject matter expertise in Hedge Funds and Mutual Funds
• Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
• Proactive in identifying and escalating issues

Schedule:

• This position is on a hybrid schedule of 3 days in the office and 2 days to work remotely