Account Management: Build and maintain strong relationships with hiring managers, recruiters, and other stakeholders in global accounts headquartered in the US, while fostering connections within India.
Solution Selling: Identify opportunities to integrate Cisco's collaboration tools (e.g., Webex, Calling, Contact Center and Devices) to enhance efficiency, productivity and engagement.
Workplace and Customer Experience: Drive initiatives that improve workplace and customer experiences by leveraging Cisco’s collaboration and experience management platforms.
Stakeholder Collaboration: Partner with internal teams, including staffing representatives and business operations, to ensure seamless implementation of collaboration solutions.
Global Coordination: Act as a liaison between the US-based headquarters and the local support team in India to ensure alignment and effective communication.
Data Analysis: Leverage analytics tools to track collaboration tool adoption, identify trends, and provide actionable insights to improve sales outcomes.
Process Optimization: Work with the Join & Connect team to streamline hiring workflows and ensure alignment with Cisco's end-to-end selling methodology.
Product Expertise: Develop a deep understanding of Cisco products and applications, including their architecture and deployment, to deliver tailored business outcomes.
Qualifications:
Proven experience in account management or sales, preferably in the SaaS or collaboration solutions space.
Familiarity with Cisco's collaboration tools and products.
Strong analytical skills to interpret data and provide insights.
Excellent communication and presentation skills.
Ability to work in a matrixed organization and collaborate with cross-functional teams.
Knowledge of local regulations and compliance requirements in India.
Preferred Skills:
Knowledge of Cisco's services portfolio and sales methodologies.
Experience in driving adoption of collaboration tools in a corporate environment.
Ability to manage multiple accounts and prioritize tasks effectively.