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PayPal Director Experience Design 
United States, New York, New York 
866862682

Yesterday

This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Essential Responsibilities:

  • Establish overall business or technical strategy for user experience initiatives.
  • Negotiate with and influence decision-making reaching the senior executive level
  • Identify and resolve unique situations of substantial significance in user interface or interaction design
  • Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
  • Lead the development of user experience strategies that resonate with target audiences.
  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

  • 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • 2 years of experience leading others

Additional Responsibilities & Preferred Qualifications

This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Essential Responsibilities:

  • Establish overall business or technical strategy for user experience initiatives.

  • Negotiate with and influence decision-making reaching the senior executive level

  • Identify and resolve unique situations of substantial significance in user interface or interaction design

  • Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services

  • Lead the development of user experience strategies that resonate with target audiences.

  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

  • Significant experience leading large consumer product and technology teams across multiple capabilities

  • Strong understanding of P2P and fintech trends, technologies, regulatory environments and consumer insights / trends.

  • Proven track record for building, launching, and maintaining high-scale, successful products in a highly matrixed organization

  • Demonstrated experience in managing complex app ecosystems, design systems, user onboarding, third-party integrations, identity management, and search functionality.

  • Experience with Agile methodologies and product management tools.

  • Experience strategically influencing and aligning senior stakeholders and key partners to drive action, results and change consistently

  • Multi-disciplined leader who builds, develops, and advances high performing teams with strong development and domain capability, analytical, strategic, and operational excellence

  • Exceptional communication and presentations skills with an ability to convey complex concepts and issues in a compelling, persuasive, fact-based manner

  • Hands-on, "roll up your sleeves" mindset, with the ability to be a driver and change agent in an organization.

  • Passionate for innovation and staying ahead of industry trends, emerging product technologies and advancements.

  • BA is required

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $188,000 to $323,950

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