JPMorgan Experience Design Executive Director 

United States, New York, New York 

450704340

Job Responsibilities

• Develop and implement user experience strategies in line with business objectives, applying expertise in interaction design and information architecture.
• Lead, mentor, and inspire a team of experience designers, fostering collaboration and promoting professional development.
• Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies.
• Design methods to incorporate insights from key performance metrics, utilizing data fluency to inform decision-making.
• Build strong relationships with key stakeholders, influence decisions, and champion user-centered design principles organization-wide.

Required Qualifications, Capabilities, and Skills

• 7+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture.
• Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements.
• Proven leadership in guiding and mentoring diverse teams of experience designers.
• Demonstrated success in inclusive design, accessibility guidelines, and assistive technology.
• Understanding of market trends, product knowledge, and technological advancements.

Preferred Qualifications, Capabilities, and Skills

• Prior experience or understanding of credit card rewards and benefits is a plus.