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JPMorgan Experience Design Executive Director - CDAO United States, New York, New York 190133916
Yesterday
CDAO is the driving force behind our firm’s cutting edge AI products and services. As a lead in our CDAO Platforms Design team, you will lead the charge in shaping the user experience for our cutting-edge Data & AI products. Your expertise in AI technologies and user-centered design principles will be instrumental in driving innovation and ensuring our solutions meet the highest standards of usability and effectiveness.
Job responsibilities
- Direct complex, end-to-end design projects within or across domains, craft service flow diagrams and product features, wireframes, and interactive prototypes
- Collaborate with cross-functional teams to infuse user experience design principles into product development processes and ensure cohesive and inclusive experiences
- Develop a talent strategy and develop the team in order to address the increasing demands of AI
- Drive user research and testing initiatives to gather insights and validate design concepts
- Develop and implement user experience strategies in line with business objectives and apply your expertise in interaction design and information architecture
- Lead, mentor, and inspire a team of experience designers, fostering collaboration, and promoting professional development through coaching and performance management
- Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies to maintain our competitive edge and user-centric approach
- Design methods to incorporate insights gained from key performance metrics, utilizing data fluency to inform decision-making and optimize user experiences for diverse customer segments. Build strong relationships with key stakeholders and influence decisions and champion user-centered design principles organization-wide
- Ensure product adoption across AI/ML development and Data Management.
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture
- Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements for digital products and services
- Proven experience in delivering successful AI and data products (or similar entreprise products) to drive growth, deliver operational efficiency and reduce risk
- Proven leadership in guiding and mentoring diverse teams of experience designers, fostering collaboration and promoting professional growth
- Demonstrated success in inclusive design, accessibility guidelines, and assistive technology, to create inclusive experiences for diverse users
- Proven understanding of market trends, product knowledge, and technological advancements with the ability to leverage emerging technologies and industry best practices to drive user experience outcome
- An understanding of market trends, product knowledge, and technological advancements with the ability to leverage emerging technologies and industry best practices to drive user experience outcomes
- Comfort with ambiguity and change, an ability to learn technologies and patterns quickly and articulate complex concepts simply and succinctly.
Preferred qualifications, capabilities, and skills
- Expert technical knowledge, with an advanced understanding of the impact of client-side technologies, APIs, and the technology stack on user experience
- Knowledg or experience with AI/ML and/or data management systems
- A desire to teach others and share knowledge, coaching other team members on design principles, practices, and implementation patterns for data and AI experiences.
- An ability to quickly identify and scale design patterns and practices that accelerate delivery, increase value and scale impact
- Current, or previous presence as an active individual in the design community, sharing thought-leadership and design acumen through the likes of conferences, blogs, socials, or podcasts
- Comfort working with a geographically distributed team
- Understanding of Graph Databases (Neo4j) and data modeling.
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