Cisco Offer Enablement Product Manager CX Offers 

United States, North Carolina, Cary 

86407145

• Partner with Product Management to document requirements and expected outcomes of new initiatives/offers, predominately the CX (Services) Product Management organization.
• Drive requirements for new offers through the Cisco governance process and ensure the operations plans are progressing and on track.
• Partner with cross-functional teams like Sales, Finance, Delivery & IT to assess, design and then build the new offering based on business and operational requirements.
• Develop comprehensive operations plan/solution to enable the new offer to be quoted, ordered, entitled, invoiced, delivered, and renewed from an end-to-end commercial lifecycle perspective
• Maintain an offer roadmap and align the priority and sequencing
• Drive key decisions to be made using a clear problem statement, options, and implications to be considered for each option
• Provide direction to and lead program resources in the development and implementation of the operational solution
• You will ensure that the business goals and the operational solution are aligned to the same outcome.

• Bachelor's degree
• 4+ years experience within Product Management
• Knowledge in key commercial offer lifecycle events (New, Change, Renew) and the order-to-cash related processes

• Influence outcomes by building a data based decision making model
• PMP or Agile certifications
• Experience with Cisco CX (Services), or experience in the Technology Services Industry preferred.
• Ability to use PowerPoint to communicate complex topics visually.
• Familiarity with Jira Align
• Understanding of Cisco’s commercial offer structures.
• Knowledge/experience with core enterprise commerce tools
• Knowledge of Partner/Distributor resale and managed service models

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).