Capital One Sr Associate Process Manager - Credit Bureau Management Team Card 

United States, Virginia, Richmond 

861068412

West Creek 8 (12080), United States of America, Richmond, Virginia Sr. Associate, Process Manager - Credit Bureau Management Team (Card)

General Responsibilities:

• Execution and support of Credit Bureau Partnership Conversions while enhancing existing process documentation and playbooks

• Lead incident support, awareness, and driving resolution with engagement across partner teams including Ops, Tech, Product, Compliance, and Intent

• High level of engagement with our partner teams and leveraging those relationships/interactions to drive opportunities for Credit Bureau

• Lead projects in support of the broader CBMT Ops Excellence strategy

• Leverage data and technology to enhance monitoring and to reduce manual processes

• Ensure a “Well Managed” approach to tools and documented processes used to deliver quality analysis and results

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management

Preferred Qualifications:

• Bachelor's Degree or military experience

• 3+ years of Process Management or Project Management experience

This role ismeaning associates typically spend about half their time (2-3 days per week)are enterprise- wide

are in-person days for associates to spend time together working in our beautifully-designed team areas.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.