Cisco Renewals Manager 

United States, Texas, Austin 

831409691

Your Impact:

Accountable for owning and executing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. RM's work with customers, partners and across Cisco teams to develop a holistic, deep view of customer requirements and objectives and define a strategy to drive renewals to on-time closure, as well as minimize renewals risk and financial attrition.

• You'll build an understanding of Customer and Partners procurement processes
• Gain knowledge of Cisco's technology and what differentiates our products from competitors.
• Monitor quote creation progress to mitigate contract closure risks
• Conduct process management and financial assessments to support renewals process
• you love executing win-back strategies for inactive customers

Minimum Qualification:

• BA/BS (or equivalent) and 5+ years of proven experience in Executing renewal contracts for software and services
• Previous sales experience
• Experience in end-to-end renewals cycle including up-sells and close timely contracts for assigned accounts, building quotes, review contract terms, negotiation pricing.
• You have expanded knowledge of the customer environment, industry, market impact and Cisco footprint.
• You can implement policies for forecasting, data quality and accuracy
• Experience with CRM tools i.e. SFDC

Preferred Qualifications:

• Strong negotiation and communication skills
• Proven track record of meeting or exceeding sales targets and quotas
• Ability to analyze data and financial reports to propose, identify and upsell renewals
• Familiarity with recurring revenue renewal cycles
• Strong analytical skills to assess customer needs and propose effective solutions
• Exceptional organizational skills with the ability to manage multiple accounts and deadlines
• Detail-oriented with strong follow-up practices
• Ability to work in a fast paced, dynamic environment