PayPal Senior Database Reliability Engineer 

United States, California, San Jose 

825561025

Incident & Problem Management

• Lead incident response activities for database-related issues, facilitate incident calls, and manage escalation procedures
• Orchestrate effective communication between technical teams, stakeholders, and executive leadership during incidents.
• Drive through post-incident reviews for all high-severity (P0/P1) incidents with stakeholders, ensuring comprehensive root cause analysis, extracting key learnings, and identifying improvement opportunities
• Define clear, actionable, and measurable corrective actions, establish timelines and ownership for each corrective action, and perform regular follow-ups on progress.
• Champion initiatives to strengthen security and operational resilience

Process Improvement

• Drive continuous improvement in incident management processes and tools
• Monitor and analyze incident trends to identify systemic issues
• Maintain reports for tracking incident metrics and corrective action status
• Establish regular reviews with leadership on the effectiveness of implemented solutions

Required Skills

• Strong experience in database technologies and distributed systems
• Proven track record in incident management and problem-solving
• Excellent communication skills, particularly during high-pressure situations with ability to articulate complex technical issues clearly to various stakeholders
• Experience with monitoring tools and observability platforms
• Strong analytical skills for complex root cause analysis
• Ability to influence and drive change across multiple teams
• Experience with infrastructure as code and automation practices

Basic Qualifications:

• 12 + years of experience with database technologies, building and managing highly scalable, highly available, andperformant systemswith an understanding of incident/problem management functions

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $159,500 to $236,500

Our Benefits:

Any general requests for consideration of your skills, please