Bank Of America Credit Services Rep II - Year 

United States, Texas, Plano 

825240195

Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.

Skills:

• Attention to Detail
• Customer and Client Focus
• Data Collection and Entry
• Recording/Organizing Information
• Adaptability
• Analytical Thinking
• Issue Management
• Oral Communications
• Written Communications
• Collaboration
• Legal Structures and Legal Forms
• Prioritization