Bank Of America Credit Services Rep II 

United States, Texas, Plano 

772445103

Job Description:

Job Description:
Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.

Responsibilities:

• Customer service representative responsible for a dedicated portfolio of asset based loan facilities.
• Process, analyze and evaluate daily client activity, monitor the receipt of client reports, review the content for irregularities and/or discrepancies and follow up with the client and Loan Officer.
• Reconcile client Accounts Receivable aging’s, perform ineligible calculations for Accounts Receivable and Inventory collateral accurately, timely and in compliance with Loan Servicing Standards.
• Process loan and collateral transactions. Monitor Libor loans.
• Reconcile Letter of Credit Information with detail.
• Reconcile interest and fees with maturity and due dates.
• Prepare/verify Participation principal, interest and fee settlements.
• Review loan documentation.
• Perform assigned functions/tasks within the team.

Required Skills:

• Customer Focus
• Analytical, Conceptual Thinking
• Information Seeking (goes beyond questions that are routine or required in the job)
• Ability to identify and escalate risk
• Accountable, Takes Ownership
• Quick learner with aptitude and ability to adjust to a dynamic technological environment
• Excellent Communicator both oral and written
• Excellent Organization
• Excellent Time Management
• Working knowledge of Microsoft Office: Outlook, Excel, Word and Power Point
• Attention to Detail
• Data Collection and Entry
• Recording/Organizing Information
• Adaptability
• Analytical Thinking
• Issue Management
• Oral Communications
• Written Communications

Desired Skills:

• Asset Based Lending experience
• Commercial credit fulfillment, servicing, operations or lending experience
• Four (4) year College Degree (college level accounting courses) or 3 to 4 years related experience, or equivalent.