Cisco Senior Software Escalation Engineer 

United States, California, San Jose 

821933489

Minimum Qualifications:

• Bachelors in a STEM subject area + 6 years of experience or equivalent
• 5+ years experience in a technical customer facing role
• 5+ years experience with deployment, configuration, and troubleshooting
• 5+ years experience working with data center technologies and cloud-based offerings
• 5+ years experience reading and reviewing code

Preferred Qualifications:

• Successful candidate will have in-depth knowledge of UCS and Intersight platforms
• Excellent problem-solving skills and the ability to analyze complex technical issues to identify root causes and implement effective solutions
• Driven by the challenge of solving unique and difficult problems
• Experience with product design and cloud operations
• Willing to work in small, self-organizing teams

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).