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Apple AppleCare Support Business Analyst 
United States, Texas, Austin 
809338814

06.06.2024
Minimum Qualifications
  • 3+ years of data analytics experience
  • BA/BS in mathematics, economics, finance, business, statistics, engineering, or operations research -- or equivalent experience.
  • Proven ability with SQL, Tableau, and Excel
  • Demonstrated experience with quantitative and financial analysis, with the skills for synthesizing complex data into key insights that drive informed decisions
  • Strong eye for business is more relevant than Big Data skills, as we are looking for the ability to see beyond the data to translate information into actionable business insight
  • Strategic at communicating complex quantitative analysis in a clear, detailed, and actionable manner to senior executives
  • Comfortable with ambiguity and muddy data, realizing the limitations of small samples; also comfortable working with large volumes of data
  • Ability to multitask in an extremely dynamic environment, regularly balancing ad-hoc requests with long-term projects and initiatives
  • Strong writing, visualization, and interpersonal skills
  • Comfortable working multi-functionally and across organizational levels in different geographies
  • Experience and familiarity with Apple's products
Preferred Qualifications
  • 5+ years of data analytics experience
  • Proven ability with SQL, Tableau, and Python; high level proficiency with Excel
  • MBA/MS in mathematics, economics, finance, business, statistics, engineering, or operations research
Additional Requirements
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.