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Apple Communications Engagement Strategist Retail Customer Care United States, Texas, Austin 804040596
06.06.2024
Description
This is a holistic role, that depends on strategy, messaging, programming, and execution. You will develop a complete communication program and use the full breadth of tactics - posts, events, roundtables, employee stories, videos, and presentations to help drive employee engagement daily in a way that is consumable and valuable for our teams.
Key Qualifications
- Experienced internal communications and engagement specialist.
- 5+ years experience in developing employee facing content, strategies and programs, including daily, unplanned, crisis, and operational communications.
- Deep expertise with employee sentiment strategies.
- Thought-leadership on the models, infrastructure, and management systems required for a modern communications operation.
- A proven innovator in storytelling and messaging, with clear hands-on expertise as a creator, not just a manager of communications.
- Track record working collaboratively with cross-functional partners and collaborators, especially creative/design, marketing, corporate communication, and people and legal teams.
- Experience working with international peers to define global communication strategies.
- Extraordinary ability to grow internal relationships, work effectively within cross-functional teams, and lead through ambiguity.
- Strong organizational skills, attention to detail, and the ability to lead multiple projects and thrive in a dynamic environment.
- Able to remain composed and balance high pressure situations to successfully operate in a real-time, fast-paced environment.
- Excellent writing and editing skills.
- Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Actively seeks out opportunities to champion and celebrate inclusion and diversity.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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