10 years of experience building a technical support team in a technology, technology services, SaaS or cloud business.
10 years of experience with distributed compute environments, software development, big data analytics, cloud computing including virtualization, hosted services, multi tenant cloud infrastructures, storage systems or content delivery networks.
Preferred qualifications:
Experience working with channel partners, systems integrators and third-party developers to deliver successful solutions.
Experience in leading global or distributed teams, with a focus on coaching, mentoring, and developing team members.
Experience in reading software code in one or more language such as Java, JavaScript, Python.
Ability to work in a cross-functional, geographically dispersed team and grow in an evolving and ambiguous environment.
Excellent written and verbal communication skills, including presentation writing and delivery.