Build and maintain trusted advisor relationships with VP to C-suite revenue leaders, guiding them through their Gong transformation journey and ensuring long-term success, specifically their customers renewal journey.
Lead high-level, consultative discussions with customers to uncover their most pressing revenue challenges and opportunities, leveraging Gong’s platform and solutions to transform their revenue operations.
Use Gong’s maturity model to assess and identify gaps in customers' revenue operations, then design customized, long-term roadmaps to help them achieve their revenue objectives.
Work closely with Sales, Account Management, Product, Marketing, and other internal teams to align customer needs with Gong’s strategic objectives and ensure effective cross-functional support.
Create, execute, and optimize long-term strategic plans for each customer, focused on driving business outcomes and ensuring measurable ROI from Gong’s solutions.
Work with client executives to drive alignment on revenue goals, ensuring Gong’s solutions are positioned as central to their long-term growth strategy.
Engage with multiple stakeholders across various client business units, ensuring buy-in and alignment at every stage of the transformation process.
Help ensure Gong's annual revenue targets are met by fostering growth in large accounts, focusing on retaining and expanding business with multi-million-dollar deals.
QUALIFICATIONS
5+ years of experience consulting or leading strategic functions, with a focus on enterprise or Fortune 2000 companies.
Example functions where you may have worked include- rev ops, customer success, senior technical divisions as well as anywhere where your current usage of Gong has shown measurable impact on the overall business.
Exceptional ability to communicate and build relationships with C-suite executives, VPs, and senior leaders.
Experience in consultative sales, business transformation, and driving long-term customer success and ROI.
Familiarity with revenue operations, sales technology platforms, and a deep understanding of the challenges faced by sales and revenue team
Ability to work cross-functionally with product, marketing, sales, and other teams to align customer strategies with Gong’s solutions.
Strong organizational skills, with the ability to manage multiple accounts and projects simultaneously while maintaining a high level of customer satisfaction.
Excellent verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical stakeholders.
PERKS & BENEFITS
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.