Uber Head Implementation & Project Management U4B APAC Taiwan Based 

United States, West Virginia 

783156377

What the Candidate Will Need / Bonus Points

1. Manage a team of Implementation Leads located across APAC: Australia, India, Japan, Taiwan, and more to come.
2. Collaborate closely with Country Managers, Sales Managers and Account Executives to manage launch expectations and track adoption and usage through the early lifecycle (first 90 days).
3. Map the processes of implementation, identifying roadblocks and solutions to meet the needs of each market or segment
4. Create Salesforce reports to manage the implementation pipeline and also provide insight metrics on how to drive performance.
5. Develop and maintain playbooks and performance trackers to support team performance and scalability
6. Work effectively with cross-functional teams such as product, engineering, support, and operations to resolve issues and implement solutions
7. Create and localize client-facing materials such as presentation decks or launch announcements for the different markets in the APAC region

1. English proficiency.

2. 5+ years of B2B experience, with at least 2 years as a People Manager of customer facing teams (Customer Experience and Account Management).

3. Proficient in pipeline management, sales techniques, objection handling, and prioritization.

4. Proficient in leveraging data-driven insights to refine sales strategies

5. Excellent Project Management skills

6. Excellent written & verbal communication and interpersonal skills
7. Proven track record of operational and sales excellence, developing strategies to expand accounts and implementing them effectively
8. Collaborate in a fast-paced team environment and have a competitive edge
9. Excellent organization, project management, and time management skills.

1. Experience in managing geographically distributed teams
2. 2+ Years leading Implementations, Post Sales or Professional Services teams
3. Deep understanding of a combination of the following countries' business landscapes: Australia / New Zealand, Hong Kong, India, Japan and Taiwan

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .