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Honeywell Field/Business Service Manager United States 782337684
17.07.2024
Key Responsibilities:
- Lead and Manage an Engineering team of 10 to 15 Engineers.
- Drive Business growth for the department by enabling and leading a highly effective team.
- Apply Leadership skills to improve Engineering team performance.
- Act as mentor to train and develop future managers.
- Utilize your gained knowledge of Honeywell proprietary products through experience to build a team focused on innovation and customer satisfaction
- Ensure engagement in new business opportunities for market penetration, team deployment and sales growth.
- Develop long term, high quality sustainable business relationship with customers by engaging with management teams and consistently exceeding expectations.
- Perform contract reviews and negotiations with customers and vendors to maximize contract retention and profitability.
- Liaise with multiple factions to help prevent and resolve customer problems and explore additional business growth opportunities.
- Drive and Improve metric reporting procedures and own financial metrics, targets and budgets.
- Drive operational performance to increase revenue, improve service quality, increase operations efficiency and maximize profitability.
- Full responsibility for achieving cash goals, including actions in support of past due receivables collections.
- Lead Quick and effective closure of any business process improvement opportunities
- Overall Profit and Loss(P&L) responsibility including department budget, location costs and team compensation
- Define team expectations and communicate those to stakeholders
- Analyze, interpret and maintain monthly, quarterly, and annual financial & operating estimates on revenue and cost data/variances to senior leadership.
- Team with functional leaders from Honeywell Safety, Finance, Human Resources and others to ensure processes and governance are executed.
- Bachelor’s degree
- 6-10 years of transferrable experience in the field
- Previous supervisory or managerial experience
- Process automation industry experience
- Excellent communication skills
- Demonstrated ability to influence at varying levels across the organization
- Demonstrated ability to operate independently
- Ability to use experience to appropriately apply the established standards
- Demonstrated ability to effectively manage a team
- Previous customer service experience
- JOB ID: HRD234353
- Category: Customer Experience
- Location: 1301 Chalk Hill Road,Dallas,Texas,75212,United States
- Exempt
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