Applied Materials Field Service Manager 

United States, Ohio 

815060324

Position based in Bernin, Grenoble area (38)

Main tasks and responsibilities:

• Uses judgment to identify and resolve day-to-day technical problems.

• Maintains good customer relationships.

• Completes all required management reporting for the area. Coordinates and plans the availability and workload of all employees in the area for the mid-term.

• Knowledge and active support of business plan. Maintains regular communication with headquarter in Santa Clara, and Technical Support. Acts as focal point for all service-related issues in the area.

• Schedules and leads regular meetings with customer's maintenance management to review performance of Applied Materials' equipment and support services.

• Drives/ owns technical escalations, contract spending and improvement programs, responsible for financial forecast for his/her area.

• Manages, coaches, recruits, and directs around 25 employees in his/her area.

• Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees.

• Provides Sales - and technical support.

• Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Business Knowledge and Expertise:

• Demonstrates business acumen and has basic understanding of P&L management.

• Customer oriented and most valued partner mindset

• Employees/Career development interest

• Demonstrates understanding and application of procedures and concepts.

Required:

• Leadership capabilities

• Management experience: day-to-day team priorities

• Experience in technical field on a production site

• Multitask capabilities, reactivity, adaptability depending on customer priorities, proactive

• Communication skills

• Fluent in both English and French

We Offer:

Cadre au forfait position

- Our compensation package is composed as follows:

o Base salary over 13 months

o Car allowance of 500€/month

o Lunch vouchers

- Possibility to participate in our Employee Stock Purchase Program

Bachelor's Degree

4 - 7 Years

Full time

Assignee / Regular