Citi Group VP New Benefits Strategy PFM Analytics Lead Hybrid 

United States, New York 

776101749

Key Responsibilities:

• Partner with Benefit's Product team to develop Benefit strategy and new products to increase and deepen customer engagement to unlock future growth and revenue streams for the business

• Develop and articulate analytical framework to solve business objectives by identifying actionable insights based on advanced analysis of customer behavior
• Grow product enrollment by reducing friction in digital journey and eliminating customer pain points
• Develop digital testing program to refine and evaluate performance of upcoming benefits and PFM benefits program
• Utilize statistical and segmentation to develop targeting strategies and optimization framework to maximize the ROI
• Retrieve data and conduct data driven industry leading analytics utilizing various analytical tools, software, and techniques
• Articulate P&L impacts through financial analyses, forecasting and tracking of programs KPIs
• End to end project management for developing strategy, building consensus with functional and senior stakeholders and implementing recommendations
• Be accountable for audit and control requirements

Qualifications:

• Bachelor's degree in a quantitative discipline is required (i.e., Engineering, Economics, Statistics, Mathematics, and Operations Research). Graduate degree is preferred.
• 5+ years of experience in quantitative field, Consulting, or Financial/Credit Card industry preferred
• Demonstrated excellent ability to translate business questions into analytical framework to generate meaningful insights
• Must have experience in drive to web strategies, A/B testing and Adobe analytics
• Strong understanding of the consumer lending market, customer life cycle and P&L
• Excellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data using SAS, SQL or Python/R
• Intense passion and curiosity to drive business outcomes
• Adept at building relationships and collaborate with people across all levels and cross functional teams
• Strong written and verbalcommunication/presentationskills
• Effective organizational skills and ability to simultaneously manage multiple projects