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Applied Materials Material Control System MCS Application Engineer United States, Utah, Lehi 765205632
Role Responsibilities:
Support software product maintenance, diagnose and troubleshoot customer reported software product issues, propose a proper solution/workaround
Define customer issues and requirements using critical thinking and analysis
Work with global and local software/project teams to develop cause analysis and corrective action plans
Build environments to perform product functional testing, build customized solutions and reproduce reported issues
Perform softwareinstallations/upgradesand create/implement product training for customers
Assist project managers by tracking issues, patches, and resolutions
Perform project management tasks as needed
Coordinate customer’s systems administration and IT teams to deploy and optimize CIM solutions to achieve factory KPIs
Present technical information to customers including technical contributors and managers
Prepare and present technical product information/training to external customers in group setting
Contribute to knowledge base population and management
Develop and deliver statements of work (SOW)
Create and implement software training and/or demonstrations
Functional Knowledge:
Requires or needs to acquire in-depth Material Control System (MCS) knowledge and experience
Conceptual and practical familiarity of material control and movement expertise in factory operations
Understanding of SEMI standards including SEMI standards E82 and E88
Knowledge of factory automation systems such as recipe management, process control, planning, scheduling, dispatching
Minimum Qualifications:
Bachelors or Masters degree in engineering, IT/IS or a related field
Please note this role will require 35% travel
3-7 years of experience working in semiconductor manufacturing as process engineer, software or IT engineer, or manufacturing engineer
Outstanding skills in data mining, data analysis and critical thinking to aid in troubleshooting issues
Project management skills with the ability to work on multiple projects concurrently and communicate effectively
Working knowledge of databases including the use of SQLand network communication/system cluster via the use commands
Working proficiency using programming and scripting languages such as R, Python, C#, Java, C++
Knowledge of Windows and Unix/Linux operating systems, TCP/IP Protocols, Web Services (i.e. check system errors, tcpdump or wireshark usage)
Knowledge about PCs and server hardware (i.e. pacemaker/suncluster and the cluster architecture)
Preferred Qualifications:
Knowledge of Applied Materials applications and platforms such as CLASS MCS 5, APF, FAB300, FACTORYworks, PROMIS, E3
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