Capital One Senior Associate Compliance Governance 

United States, Virginia, Richmond 

756639748

West Creek 3 (12073), United States of America, Richmond, Virginia Senior Associate, Compliance Governance

is looking for a self-motivated, proactive, and detail-oriented Sr. Associate to support regulatory change management, quality assurance, and other governance processes.

JOB DESCRIPTION:

RESPONSIBILITIES:

• Monitoring and processing incoming Requirement Changes in the GRC, to ensure they are directed accurately and timely to relevant Compliance Advisors and Business Areas for evaluation and action

• Acting as the primary point of contact and process Subject Matter Expert for customers and stakeholders by managing the Requirement Management mailbox and responding to questions and requests

• Effectively and efficiently managing Applicability and Implementation workflow through the GRC dashboards to ensure timely escalation on required tasks

• Maintaining process job aids and documents in a continual state of readiness for process use or review by Audit

• Assist in the preparation of reporting and metrics development

• Act as the primary point of contact between the Requirement Management team and Legal regarding any operational questions

• Coordinate with the GRC leads on updates, changes, and releases to the system of record

• Proactively identify process gaps or risks, as well as potential enhancements

• Implement/assist in implementing changes to the GRC, as appropriate

• Monitor & analyze data quality, and follow up on potential concerns or trending

• Support additional governance activities, audit requests, and other responsibilities as required from the broader team

BASIC QUALIFICATIONS:

• Bachelor’s Degree or Military experience

• At least 2 years experience in Compliance Management, Risk Management, or Process Management

Preferred Qualifications:

• At least 4 years experience in Compliance Management, Risk Management, Quality Assurance, or Process Management

• Familiarity with laws and regulations applicable to financial institutions

• Process Management or other relevant professional certifications

• Strong interpersonal skills and customer focus

• Proficiency with Google Suite (Studio, Drive, Slides, Docs, and Sheets)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.