Microsoft Head Customer Evidence 

United States 

723244490

Required/Minimum Qualifications

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business
  • OR Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in business
  • OR equivalent experience.
• 4+ years direct people management experience or indirect people management experience (or virtual teams).

Additional or Preferred Qualifications

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business
  • OR Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business
  • OR equivalent experience.
• 6+ years people management experience.
• 10+ years’ recent experience overseeing the creation and production of customer stories (videos, and supplementary content, including written stories, quotes, social posts, etc.) used in high profile events, websites, social, blogs, and other high-reach forums for a Fortune 100 company or equivalent experience.
• People management experience leading teams of 20+ individual contributors and vendors worldwide.
• Proven track record in creating and presenting to senior leaders and customers and landing customer story plans, expected outcomes, and dependencies.
• This position is remote and will require occasional travel.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until July 2, 2024.

To succeed in this exciting, demanding, and highly visible role, candidates should possess the following:

• People management skills with a proven track record of helping grow talent and providing kind and direct constructive feedback.
• A portfolio of customer stories preferably in the B2B technology space and a deep understanding of the buyers’ journey.
• A creative point-of-view including the use of AI tools in story production
• Passion for influencing others to trust you and your team.
• Executive presence with the ability to connect customer evidence to business impact.
• Agency management experience and the ability to partner with our trusted agencies while keeping them accountable for delivering high-impact work, on budget, and on time.
• Effective communication skills including the ability to present data and reporting.
• Experience managing multi-million-dollar budgets and at-scale production engines.
• Embody our and