This role can be based remotely in the United States with a preference towards New York City, Boston, DC, and Philadelphia.
The ideal candidate has a natural curiosity, is incredibly well organized, and has strong program management and change management skills - stakeholder alignment, reporting, research, cross-functional communications.
- Demonstrates a high level of accountability and a huge sense of urgency, ability to make sound decisions and to qualify where you spend your time with competing priorities
- Has experience driving alignment across individuals and teams, can be a great teammate who can work with individuals from different backgrounds across the organization
- Has the ability to work independently with limited mentorship and support
- Should have sales/presales or other relevant customer service management experience and is able to adapt quickly to fast-paced, dynamic changes in a high-growth environment where novel challenges are common and information may be slim
Desirable is 5+ years of enterprise software sales/presales, business operations, or management consulting experience preferred.
What the role involves- The Senior Strategy and Operations Manager works directly for and provides direct strategic support to the SVP of Solution Consulting
- This person is responsible for crafting and executing strategic business initiatives and operational programs in close partnership with the SVP of Solution Consulting and other leaders across the company
- Assuming day-to-day responsibility for projects and tasks, ensuring progress and successful completion of projects indirectly for some and owning project execution and coordinating internal resources for others
- Creating and managing relationships to enable leadership success
- Integrate with and work closely with the Solution Consulting leadership team on ever-changing priorities including strategic planning, organizational transformation, product marketing and commercialization, field communications and team enablement, among other areas
- Ensure clear, consolidated reporting of program status across a wide variety of initiatives both internal and external to the services organization
- This person will be encouraged to work end-to-end on projects that include a range of operational decisions and initiatives, change management, organizational enablement, and driving executive communications with internal and external partners
- This is an opportunity to contribute meaningfully to the strategy of MongoDB Solution Consulting as the business continues to evolve to meet the demands of rapid scale and dynamic customer expectations