Fireblocks Strategy & Operations Manager 

United States, New York, New York 

67439933

The Strategy & Operations team works cross-functionally owning a wide range of key initiatives. In this role you’ll partner closely with the leadership team to develop company-wide process and strategy. Additionally, you’ll act as the “Operational Special Forces” to enact large-scale change, driving our design and roll-out of company wide KPI’s, target account strategy implementation, and the optimization of new product commercialization.

As the Strategy & Operations Manager, you’ll drive change with our leadership, diagnose, structure and act on exciting challenges that impact our business.

• You’re an avid learner. You quickly connect dots between diverse topics and deep dive into unfamiliar subjects.
• You’re an active listener and excellent communicator. Building trusted relationships with senior stakeholders and cross-functional team members is how you like to operate.
• You act like an owner. Tackling a complex problem doesn’t scare you, but empowers you to take 100% responsibility and see a solution through end-to-end.
• You can pivot on the fly. Crypto is a fast paced industry, and our business moves with it. What you worked on last quarter may not be what you’re working on today, and that excites you.

• Drive operational excellence to support execution of the company goals, including KPI rollout and management and prioritization of key operational projects (Big Rocks) at the company-level
• Drive discovery of business challenges, distilling quantitative and qualitative data from multiple sources into a clear diagnosis and action plan for leadership and senior stakeholders
• Partner with cross-functional stakeholders to optimize process and system design, focused primarily on go-to-market (GTM) functions
• Manage and execute initiatives, orchestrating across Sales, Customer Success, Marketing, Finance, Data, IT and Product & R&D stakeholders, to achieve objectives
• Establish strong working relationships with cross-functional teams to ensure buy-in, alignment & adoption of your initiatives
• Develop cross-company communications, synthesizing company strategy into simple to consume documentation
• Partner with leaders to execute ad-hoc strategic analysis

• 3+ years experience with a proven track record of leading cross-functional projects (management consulting, investment banking, strategy / operations / GTM at a fintech, B2B SaaS, start-up, etc.)
• BA / BS degree or equivalent practical experience
• Outstanding executive-level written and verbal communication skills
• Strong problem-solving abilities to turn incomplete, conflicting, ambiguous inputs into action plans
• Data proficiency to compile, analyze, and leverage quantitative and qualitative data for decision making
• Strong project management skills to manage senior stakeholder relationships, deliverables, and timelines without supervision

• Prior experience in strategy and operations in a B2B SaaS or crypto-focused company
• Comfort navigating CRM systems - Salesforce, Planhat
• Experience with data programming and analytics tools - SQL, Tableau, Power BI, Looker

For employees hired to work from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City, and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.