Uber Senior Strategy & Operations Manager 

United States, West Virginia 

9055977

Your Impact in Role:

• Vision & Execution: create and manage the courier compliance vision to build the best platform for earners, and deliver strong compliance results. Execute operational processes and policies with relevant local, regional and/or global teams to create compliance solutions.
• Problem Solving: prioritize and solve a wide set of compliance opportunities, including tax, insurance, legal, and legislation. Provide clear recommendations and drive decision-making with key stakeholders for regulatory assessments.
• Mediation Management: manage delivery partner mediation funnel and/or hold mediations with delivery partners with empathy and care.
• Stakeholder management: Orchestrate and bring together a wide range of cross-functional team members, across levels of seniority, including Legal, Public Policy, Communications and other external stakeholders to deliver strong outcomes. See .

The Experience You’ll Bring:

• 4+ years of work experience in a related roles, such as management consulting, compliance, project management, operations, etc.
• This role does not require a complicance background but the work will be focused on complicace related delivery partner challenges
• English and Mandarin Chinese Fluency
• Results-oriented: you have a bias for action and a willingness to tackle efforts with grit and perseverance.
• Problem-solving: Inherently curious by nature, you can break down ambiguous problems by applying structure and using data-driven insights to solve them.
• Good communication and presentation skills, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
• Strong stakeholder, leadership and project management capabilities, you should have the ability to zoom out to see the big picture as well as zoom in on key operational details, while leading cross-functional teams to achieve common goals.
• Ability to gather, structure and analyze quantitative data (Excel is a must; SQL a big plus).

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .