Job Summary (Primary Function)
The Director, Field Medical Science Liaison (MSL) Team, is responsible for leading and developing a high-performing regional MSL team aligned with corporate medical strategies. This field-based leadership role oversees all aspects of MSL activities, including scientific engagement, performance management, talent development, strategic insight generation, and compliance. The Director plays a key role in ensuring cross-functional collaboration and impactful scientific exchange with external stakeholders and internal partners. This position will report to the National Director, Field Medical Affairs – Inflammation and Autoimmunity.
Key Responsibilities
Leadership & Strategy
- Provides day-to-day management of the individual field-based MSLs on the regional team.
- Lead and manage the regional MSL team to support US Medical Affairs goals, ensuring alignment with strategic and tactical medical plans.
- Performs field management visits with individual MSLs to support territory development and promptly address field challenges or issues.
- Serve on the Field Medical Leadership Team, collaborating with counterparts and the National Director to shape field strategies, develop KPIs, and optimize field operations.
- Collaborate cross-functionally with Clinical Development, Commercial, Regulatory, and Legal to ensure strategic alignment and operational efficiency.
Scientific Engagement
- Ensure each MSL develops and executes a regional field medical plan aligned and consistent with the USMA strategic plans.
- Ensure compliant and impactful scientific exchange with KOLs and HCPs on Incyte’s products and pipeline.
- Guide MSLs in building and sustaining strategic relationships with key stakeholders and institutions.
- Oversee development and execution of regional field medical plans in support of overall business and medical objectives.
Team Development & Performance Management
- Recruit, onboard, train, and develop MSL talent to build a culture of excellence and accountability.
- Conduct field coaching visits (minimum 2/year per MSL), performance reviews, and individualized development plans.
- Identify strengths and development areas within the team to foster continuous growth and high engagement.
Medical Communications & Insights
- Facilitate collection, synthesis, and strategic use of field insights to inform internal stakeholders and shape company strategy.
- Collaborate with Medical Communications to develop MSL tools and resources (e.g., slide decks, FAQs).
Compliance & Operational Excellence
- Ensure MSL activities are compliant with SOPs, industry regulations (FDA, OIG, PhRMA Code), and internal policies.
- Work closely with Legal, Compliance, and Regulatory to ensure proper scientific engagement boundaries.
- Maintain MSL metrics to measure field impact and operational success.
Qualifications
- Advanced scientific degree (PharmD, MD, PhD) or relevant clinical experience.
- Extensive Medical Affairs experience, with preferred experience managing MSL teams.
- Deep understanding of the pharmaceutical product lifecycle and medical strategy.
- Proven ability to lead and inspire a geographically dispersed team.
- Strong knowledge of applicable regulations (e.g., FDA, OIG, PhRMA Code).
- Exceptional communication, leadership, and interpersonal skills
- The ability to network and partner with key external experts, academic institutions, large group practices, medical directors and pharmacy directors, and other decisional stakeholders is essential
- Ability to travel up to 50% of the time, including travel to home-office (Chadds Ford, PA/Wilmington, DE).
Preferred Experience
- Strong, established relationships with KEEs in relevant therapeutic areas.
- Prior launch experience and clinical trial expertise preferred.
- Experience in strategic planning, stakeholder engagement, and operational leadership.
- Demonstrated success in cross-functional collaboration and project execution in a matrixed environment.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
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