As a Project Manager II- Delivery Management in Operations Program Support, you will be innovating Project Management across Consumer and Community Banking Operations. You will manage complex projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion.
Job responsibilities
- Manage one or more fast-paced projects that have significant impact on the business – your efforts will focus on strong controls initiatives spanning across Performance Consulting organization.
- Define key roles and responsibilities and work with customers and impacted areas to ensure appropriate resources are assigned throughout project life
- Work effectively at all levels of the project providing communications to management and stakeholders on a regular basis
- Demonstrate your ability to lead the business towards solutions, resolve issues/risks, and gain agreement on milestones
- Help us to improve - contribute to development and implementation of best practices, project standards, procedures, building a continuous improvement model
- Maintain our control environment by ensuring projects are completed in accordance with all Risk, Control, and other relevant firmwide guidelines
Required qualifications, capabilities, and skills
- 5+ years of related project management experience.
- Strong understanding of processes and best practices of project management execution
- Proven ability to manage multiple projects and addressing issues in a timely manner ensuring least impact on project timelines and overall risk; organized, structured work style
- Experience in writing and creating documentation such as policies, procedures, workflows and user guides for small and large-scale projects
- Proven ability to manage a team through ambiguity and define path forward.
- Demonstrated initiative and creativity to ensure successful and timely execution of projects, proven analytical abilities
Preferred qualifications, capabilities, and skills
- Excellent verbal & written communication skills; must be able to communicate progress and issues to the project team and stakeholders regularly, thoroughly, and clearly throughout the project
- Self-starter, strong time management, organizational skills, and the ability to prioritize tasks and details in an efficient manner
- Experience working with controls, policy and procedural changes required to conduct validations
- Project Management certification
This is a Hybrid position which will require commute/work on site 3 days a week and work from home 2 days a week.