GE HealthCare Business Operations Specialist 

Kazakhstan, Almaty 

668501676

Responsibilities:

• Responsible for driving the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletes and modifications to existing contracts. This may include field communications and verification along with contract submission prework.
• Responsible for timely and accurate billing of customers for contract and non-contract services.
• Work within all related systems Legacy and Support Central to manage and complete all work.
• Handle all types of work submitted into the department whether multi-vendor or core GE product based offerings.
• Maintain Install database accuracy by supporting field team and external customers via phone and email.
• Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues.
• Effectively manage and prioritize various projects with minimal supervision
• Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams.

Qualifications/Requirements:

• High School diploma/GED
• Associates degree in Business Administration, Finance, Marketing or related discipline and at least 1 year of customer service experience or a High School diploma/GED and 5 or more years of customer service experience.
• High Proficiency in Microsoft Office Suite products (Word, Outlook, Excel, Access).
• A minimum 2 years experience working with Microsoft Excel.
• Fluent both Russian and English
• Strong focus on customer care and satisfaction
• Demonstrated ability to work under pressure and to meet deadlines and commitments

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.