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External Affairs works with many external and internal stakeholders to envision and create a world of
greater socioeconomic opportunity through advocating for an inclusive society, building thriving
Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Throughon the ingredients for a more perfect future.
● Ourfunction builds relationships with stakeholders, including developers,
syndicators, government agencies and other community stakeholders to understand community
needs and to deliver capital to finance affordable housing
● Ourfunction manages daily operations of debt and equity activities,
including closing, booking, funding, servicing, payoff and dispositions
● Ourfunction drives innovation, reporting, analytics, and process
improvements. and will shape the upfront, strategic direction of new initiatives
● Ourfunction assesses risk through
analysis of due diligence, market conditions and monitoring the existing portfolio. Additionally,
supports all construction loan activities and works to mitigate risk through ensuring draws are
funded in accordance with loan documents and collaboration with internal partners.
● Our Transformationfunction supports the team in it’s
evolution to the next stage of excellence by project, program, and change management
● Ourfunction shapes the upfront, strategic direction of new initiatives; defines
priorities, offerings, & supporting organizational and operational structures to drive large-scale
impact to communities and benefit to Capital One Enterprise
While individual roles may differ, general responsibilities at this level will likely include:
● Lead across the organization, External Affairs, and the Enterprise to deepen community impact,
including through new business initiatives, change management, and continuous well managed
processes and controls
● Support development & execution of strategic plan & vision, oversee the identification and
execution of critical process improvements
● Foster an environment that provides a balance between operational excellence with the need for
impact, innovation, growth, customer retention and sustainability
● Collaborate with business and other risk management teams to facilitate open dialogue around
risk and continuous control environment enhancements in support of periodic assessments,
business reviews and internal/external audits
● Establish, promote and maintain appropriate application of all bank and line of business policies
and procedures and support and drive adherence to regulatory compliance requirements
● Encourage an atmosphere of urgency toward meeting customer’s needs and providing excellent
customer service.
● Cultivate a positive and inclusive work environment by ensuring all team members are properly
challenged and motivated, inspired and play an integral role in the team’s productivity through an
effective and equitable allocation of assignments
● Support associate development through activities including but not limited to ongoing mentoring,
● coaching; identification and delivery of cross-functional training opportunities; and career
development planning
● Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive
environment, economic trends and policies; may include attending and participating in industry
events, workshop, and conferences as appropriate
● Bachelor degree or military experience.
● At least 8 years of experience in strategy, business development, underwriting, asset management, social impact investing or any combination of the five
● Master’s degree
● At least 2 years of people management experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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