דרושים Senior Accountant ב-Salesforce ב-United States, Indiana, Indianapolis

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Job Title: Senior Manager, Product Management – Public Sector Data Strategy

Your Impact - Responsibilities

• Define and champion a public sector portfolio data strategy that drives business value, operational efficiency, and compliance

• Partner with data architecture teams to contribute to governance standards, common definitions, and data dictionaries

• Assess data trends, transaction volumes, and reporting needs to inform prioritization and product roadmaps

• Anticipate and translate emerging regulatory and business requirements into actionable backlog items

• Collaborate with stakeholders to enhance data visibility, accessibility, and reporting across teams and systems

• Advocate for a data-informed culture, ensuring business context is embedded in data-related initiatives

• Own the backlog for data-focused product enhancements, ensuring alignment with portfolio priorities and delivery plans

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience

• 7+ years in product management, data strategy, analytics, or related disciplines, preferably in the public sector or regulated environments

• Strong understanding of data governance and compliance considerations for federal customers

• Proven success influencing cross-functional teams and aligning business and technical priorities

• Exceptional analytical, problem-solving, and storytelling skills to convey value to both executives and technical teams

• Comfortable navigating complex, ambiguous, and evolving business landscapes

• Demonstrated ability to translate regulatory requirements into actionable product strategies

• Ability to balance quick wins with long-term strategy for data enablement and compliance

Preferred Qualifications

• Experience supporting public sector go-to-market functions or working in regulated industries.

• Familiarity with Salesforce internal systems, governance processes, orSalesforce-on-Salesforcepractices

• Knowledge of federal data handling regulations (e.g. FedRAMP, CMMC, FISMA, IL4, IL6, NIST 800-53) and their impact on data strategy

• Familiarity with data governance frameworks

• Experience with data management platforms, analytics tools, and reporting solutions (Salesforce, Snowflake, Tableau, etc)

• Strong understanding of data security, sanitization, and access control models in highly regulated environments

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV.

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:
The primary responsibility of this role is to support the Digital Enterprise Technology (DET) team. You will be responsible for providing decision support through financial analysis to ensure optimal returns on strategic investments. A key part of this is owning the centralized workforce budget, where you will partner directly with DET leaders to help them understand their budget envelope and drive effective management of their resources. The ideal candidate will have strong financial and analytical skills, excelling at extracting insights from data with a process improvement mindset. Additionally, this individual is expected to have exceptional communication skills, the ability to successfully manage ambiguity, and demonstrate the ability to independently problem solve. This individual is also expected to be an integral player in important cross-functional, organization-wide initiatives and projects.
Responsibilities:

• Independently build flexible and dynamic reporting to allow for maximum visibility to both short and long-term strategic investment decisions.

• Support the annual and quarterly planning process across Digital Enterprise Technology (DET) leaders, ensuring their monthly and quarterly reporting decks are accurate and up to date.

• Manage centralized workforce planning across DET by building and maintaining workforce budget models and tracking key labor cost metrics.

• Serve as a data expert, leveraging Tableau to build automated, meaningful, and digestible reports and dashboards that provide real-time insights to business partners.

• Utilize advanced financial modeling and analysis to evaluate strategic investments and provide recommendations that drive optimal returns.

• Proactively identify and drive process improvement and standardization across the Finance and Strategy organization.

• Partner with business and accounting teams to understand and analyze monthly budget variances, and present actionable insights that help the organization flex and react to short-term changes.

Required Qualifications:

• Bachelor's degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 3+ years of relevant work experience

• Experience building financial and decision support models, along with good analytical and independent problem-solving skills

• High degree of comfort with ambiguity and an ability to effectively multi-task in a fast-paced, quickly changing environment

• Ability to work cross-functionally and influence at all levels within the organization

• Expertise in Microsoft Excel is essential, with a strong preference for proficiency in data analysis and modeling

• Good communication skills (written and verbal) with an ability to explain complex issues in an understandable way

• Intellectual curiosity, fueled by a proactive approach to continuously expand one’s skillset

• Highly motivated, self-aware, collaborative, and responsive

• Hands-on experience with Tableau, Hyperion, and Workday is highly preferred

This role is hybrid and goes into the office 3 days per week in Indianapolis, IN or Atlanta, GA.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Responsibilities

• Participate in discovery and design sessions

• Document and present implementation designs to peers, stakeholders and review board

• Coordinate with stakeholders to align on the development environment and launch dependencies

• Implement approved designs to meet integration requirements

• Write, execute and maintain automated unit tests

• Provide investigative support on new & existing integrations

• Work with project managers to provide timely status and feedback to stakeholders

• Align to Agile Methodology

• Partner closely with BT Business & Enterprise Architects, Product Managers, Program Staff, QA and other Business Technology teams to execute acquisition integration projects

• Keep up with targeted security, technical and business training

Required Skills

• 6+ years of force.com configurations, APEX / Javascript /SOQL and unit testing

• 4+ years of development usingSalesforce-on-Salesforcetechnologies such as Mulesoft Anypoint / DevHub, Data Cloud, Government Cloud, Agentforce, Tableau and/or Slack

• 3+ years experience writing & running automated tests with JUnit and Postman

• 3+ years experience working with XSL/T, XPath expressions & functions

• Experience in small to large size implementations, working with geographically distributed teams

• Has strong experience in the Application Integration Architecture, Solution Design, and Development using Service-Oriented Architecture (SOA)

• Solid Programming skills using Object-Oriented Design Patterns, JSON, XML, REST Web Services Framework

• Experience with Mulesoft administration, configuration and tuning

• Experience consuming open and/or private APIs, such as Google, Salesforce.com, Snowflake, Slack, etc.

• Demonstrated experience implementing Mulesoft ESB architecture, rules, caching, etc. and troubleshooting Mulesoft ESB debuggers, flow analyzers and configuration tools

• Experience with CI/CD tools such as Git, Maven, Jenkins, Nexus

• Background in both agile scrum or kanban methodologies

• Excellent interpersonal, verbal and written skills and the ability to interact with all level of stakeholders, support personnel, and clients

• Strong documentation, analytical and problem-solving skills

• A related technical degree required

Required Certifications

• Salesforce Basic and Advanced Administrator Certifications

• Mulesoft Developer Certification, a plus

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ROLE RESPONSIBILITIES:

• Lead Strategic Analysis: Perform analyses of current-state feedback streams and quarterly planning datasets to deliver critical insights and strategic recommendations, driving stronger alignment with the field and actionable business impact.
• Develop the "Voice of the Field": Synthesize vast amounts of qualitative and quantitative data to create compelling, widely distributed "Voice of the Field" reports that drive tangible changes in Enablement org.
• Master Data Storytelling & Visualization: Design, build, and maintain sophisticated and intuitive dashboards in Tableau. Go beyond just building charts to evangelize their use, empowering stakeholders with self-service analytics and telling compelling stories that drive action.
• Consult & Partner: Act as a data consultant to internal stakeholders. Build strong cross-functional relationships with our technical and non-technical partners to solve complex data challenges.
• Champion Enablement: Develop and deliver training on new dashboards and analytical tools, fostering a data-driven culture across the Enablement org.

MINIMUM REQUIREMENTS:

• Educational degree and/or 3-5 years in a highly analytical role or strategy department
• Experience/Certificationwith Tableau required
• Advanced skills in Microsoft Excel and Google Sheets and in working with large datasets
• Experience with Salesforce platform and AI tools preferred
• Experience in Sales Enablement and the sales environment (sales performance and enablement metrics) preferred
• Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
• Strong communication skills to translate complex concepts into easily digestible insights for both technical and non-technical audiences, including senior leadership
• Flexibility and ability to adjust on the fly to new demands; sense of urgency
• Highly collaborative style with strong networking skills across business functions
• Passionate around quantitative analysis, Excel, and reasoning

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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Responsibilities:

• Participate in internal process improvement initiatives to improve reporting, analytical tools, and technical aspects of accounting procedures and practices

• Identify and complete the implementation of process improvements related to areas of responsibility

• Assist in the monthly worldwide accounting close

• Understand and prepare accounting manual journal entries and reconciliations for revenue, expense and other transactions as needed

• Work with teams within the Controller’s Organization as well as cross-functionally with FP&A, Revenue Operations, Treasury, Tax, SEC Reporting, IT, Compliance, and International Accounting teams

• Responsible for SOX compliance activities within related areas, including completing key controls, updating SOX documentation, and supporting testing efforts

• Deliver on ad-hoc projects / deliverables as necessary.

Experience/Skills Required:

• Bachelors degree, or equivalent experience, in Accounting. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 4+ years of overall combined accounting experience

• Technology industry and Big 4 experience a plus

• Experience in SOX controldocumentation/execution

• Tight-knit collaboration and partnership skills

• Strong Excel skills

• Strong organizational and verbal/written communication skills

• Demonstrated critical thinking capability

• Process re-engineering involvement and/or process efficiency focus

• Strong analytical skills, accuracy and attention to detail a requirement

• Ability to identify and drive process improvement

• Ability to organize and prioritize responsibilities effectively in order to meet deadlines

• Tableau or other Data Analytics experience preferred

• Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Responsibilities:

• Provide effective and inspiring leadership, acting as a trusted advisor to senior leadership, by being actively involved in all phases of program strategy and delivery services, developing a broad and deep knowledge of all assigned programs and projects.
• Partner with program leadership to prioritize transformation outcomes, features and capabilities aligned to a long-term strategic roadmap
• Develop detailed program plans, including scope, schedule, and budget, and drive accountability for timely delivery across cross-functional teams and within-budget completion.
• Facilitate Project Core Team meetings, used to mitigate risks, make decisions, and accelerate project execution.
• Effectively manage, motivate and champion a team of cross-functional project members, ensuring alignment and collaboration to achieve program goals.
• Act as the primary point of contact for program stakeholders, providing regular updates, managing expectations, and facilitating communication across teams and varied levels of leadership (VP+) across the organization.
• Identify and remove potential risks and issues that could impact program success and develop mitigation strategies to address them proactively.
• Manage and cultivate trusted partnerships with internal stakeholders, partners, leaders, and PMOs to help develop project strategies and action plans that enable customer success
• Leverage data insights to propose project execution strategies and measure results
• Ability to identify issue root cause(s), develop project business case, procure stakeholder alignment and recommend prioritization of solutions for your assigned projects
• Identify opportunities for process and policy improvements and implement best practices to enhance program efficiency and effectiveness.
• Bring ideas, innovation, and beginner’s mind to help in forming a vision for Lead to Cash excellence

Requirements:

• 5+ years experience of complex program management (technical implementations, process innovation, standardization & simplification), preferably in a business operations capacity
• Deep subject matter expertise of Lead to Cash business processes based on relevant front line experience and/or experience transforming and implementing Lead to Cash processes and technologies.
• Demonstrated ability to improve efficiency of business processes with both technology and process improvement methodologies.
• Solution oriented with the ability to work collaboratively with technical and non-technical business functions to overcome obstacles and guide others towards a unified path forward.
• Ability to define goals and metrics, develop actionable plans, and manage work to achieve desired outcomes while operating at a sense of urgency and fostering the same in others.
• Ability to assess situations and make decisions in a systematic and decisive manner. Effectively uses data as a tool for decisions and is able to illustrate solutions or impact that is easily understood by stakeholders.
• Ability to articulate ideas clearly and succinctly in a variety of settings and styles. Build trusting relationships, credibility, and use strong communication and influence skills to partner effectively with stakeholders to improve decision-making and business outcomes.
• Deep understanding of how to work directly with a large number of cross-functional stakeholders and drive teams with differing perspectives & methodologies in a unifying direction to improve decision-making and business outcomes.
• Ability to learn quickly and work effectively in in the face of ambiguity, shifting priorities, and a rapidly changing environment. Maintains a positive outlook and motivates/champions self and team members in the midst of stresses and tensions of a high profile area.
• Ability to point to specific examples of having led large, cross-functional transformation projects, program development and the business results achieved.
• Accountability – assumes ownership for achieving personal and team goals.
• Experience with Salesforce a plus
• Experience with Smartsheet or Project Management tools a plus
• PMP preferred

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Role Description

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.

Your Impact

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.

• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.

• Help your customers achieve their business goals and outcomes on the Salesforce platform by:

  • Coordinating the completion of the Signature Success catalog of services as required for your customer.

  • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.

  • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.

• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.

• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.

• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.

Minimum Requirements

• Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.

• Salesforce Certifications (Data Cloud Consultant).

• Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.

• Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.

• Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.

• Knowledge of software development process and design methodologies.

• Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.

Preferred Requirements

• Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.

• Additional Salesforce product certifications are a plus (AI Associate,Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant)

• Data Architecture & Tools: modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks, data wrangling, machine learning)

• Experience working with Enterprise-level customers.

This role is office-flexible, with a requirement to be in office a minimum 3 days per week

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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