Uber Director Head Claims Services 

United States, West Virginia 

663575828

What You’ll Do

• Be the voice for the Claims team by working closely with cross-functional teams, including actuaries, engineers, product managers, business partners and program managers, to support Claims Tech capabilities and priorities
• Responsible for design and delivery of Claims Quality and Compliance
• Leads knowledge management, providing internal and external Learning and Development related to claim identification, reporting and advocacy
• Identifies and eliminates claim related fraud, leading our Special Investigation Unit (SIU) capabilities and tech.
• Oversees Specialty Claim programs as well as future Uber launched products or acquired platforms. Develops and implements claim processes for new emerging Uber programs and/or markets.

Basic Qualifications

• 10+ years claims or actuarial experience, with a variety of roles/perspectives (analytics, process, claims oversight)
• 5+ years experience in managing and leading teams

Preferred Qualifications

• Data-driven individual with strong analytical skills and demonstrated experience using analytic dashboards
• Prior experience working with or for a gig or sharing economy company
• Experience managing relationships with TPAs, insurance carriers and vendors
• Strategic thinker with proven success in change management
• Must be a self-motivated, results oriented individual with exemplary prioritization skills
• Excellent judgment, critical thinking, and decision-making skills balancing attention to detail with swift execution
• Proactive stakeholder management skills and able to quickly build relationships
• Strong verbal and written communication skills
• Thrives in forging new ground in a fast pace environment

For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

For Phoenix, AZ-based roles: The base salary range for this role is USD$177,000 per year - USD$196,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.