Microsoft Director eCommerce Marketing Experience Optimization 

Taiwan, Taoyuan City 

615305873

To help accelerate this vision, we’re looking to hire a
Director of eCommerce Marketing, Experience, and Optimization,

What the team will do for you:

• Champion your successes at every level of our leadership.
• Empower you to gain new experiences and improve upon your strengths.
• Support who you are as your authentic self.
• Make career development a consistent priority.

Required/Minimum Qualifications

• 7+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 6+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 5+ years experience in retail, ecommerce, data science, research, marketing or business-related roles.
• 1+ year(s) people management experience.

Additional or Preferred Qualifications

• 9+ years experience in retail, ecommerce, data science, research, marketing or business-related roles.
  • OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology or related field AND 8+ years experience in retail, ecommerce, data science, research, marketing or business-related roles.
  • OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 7+ years experience in retail, ecommerce, data science, research, marketing or business-related roles.
• 7+ years experience in go to market (GTM), marketing strategy, business planning, or similar roles.
• 7+ years experience in integrated, digital or product marketing management.
• 4+ years project/vendor management experience.
• 3+ years people management experience.
• ⁠Proven track record in leading a successful high-functioning team.
• Experience leading and collaborating on projects with a results-oriented mindset and ability to deliver on a diverse range of tasks, and capacity to collaborate and be comfortable dealing with ambiguity, including influencing across multiple complex organizations.
• Exceptional collaboration and communication skills, written and verbal, with a track record of working effectively across teams and the ability to flex communication styles based on audience.
• Analytical skills with a history of using data to drive strategy and decision-making, and the ability to synthesize customer insights, research, and experimentation into actionable plans.
• Experience solving complex problems and working through roadblocks.
• Familiarity with advanced technologies, such as AI and machine learning, to create innovative, personalized experiences.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Vision Design

• Develop a compelling vision for fully optimized Xbox and Windows Stores, working with engineering partners and your team to exceed customer expectations and drive business growth.

System and Tool Identification

• Identify the needs for scalable systems and tools that empower seamless, innovative customer experiences and drive operational efficiency.
• Collaborate with engineering to bring these systems and tools to light, embracing new technologies like AI to maximize impact.

Delivering Data-Driven Strategies

• Shape customer-centric strategies using data-driven insights and research to enhance the overall experience, increase engagement, and improve conversion rates. Leverage experimentation to uncover new insights that drive platform enhancements and foster sustainable growth.

UX Optimization

• Optimize UX/UI to deliver exceptional digital storefronts that cater to our loyal fans while also attracting and welcoming new fans. Ensure that our experience stands out by being seamless, enjoyable, and compelling.

Team Leadership

• Build and lead a small team, fostering a collaborative culture. Provide guidance, mentorship, and professional development opportunities to team members, enabling their growth and success.

Communication and Impact

• Effectively communicate the progress, results, and impact of experience and optimization initiatives to leadership and stakeholders. Impact decision-making through presentations, data-driven insights, and business case justifications.

Champion Our Culture

• Embody our culture and values.