SAP CTE Consultant - Support Engineer 

India, Karnataka, Bengaluru 

61377080

What you’ll do:

• The Technical Support Engineer is responsible for providing professional and efficient technical support to internal and external customers.
• They will be responsible for troubleshooting and resolving technical issues related to the company's products and services, as well as providing customer service and support via phone, email, and other communication channels.
• The successful candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with customers and team members.

What you bring:

• 3+ years technical enterprise application support experience (SaaS an advantage)
• Experience in Javascrip & JQuery woul dbe an advantage
• Help troubleshoot and resolve a wide range of technical issues for our customers through email, chat, and screenshares
• Communicate complex technical information in user-friendly ways to both technical and non-technical customers
• Communicate customer reported issues internally and triage them to the correct team
• Act as a mentor for new hires during the onboarding process and consultation resource for Technical Support Specialists

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