About the Role
This role requires a unique mix of deep technical skills (especially in coding and optimization modeling), creative problem-solving, and strong partner/project management abilities.
What You'll Do:
- Design, implement, and oversee automation assets to scale new and existing processes, always aiming for operational efficiency and growth.
- Use advanced analytics and business intelligence techniques to uncover hidden patterns and opportunities. Leverage data to challenge the status quo and drive action across teams!
- Determine project priorities, set realistic timelines, and efficiently drive projects by coordinating with partners and managing projects.
- Proactively identify new product features to enhance the experience for Eaters, Couriers, and Restaurants on our platform.
- Collaborate with Product/Engineering as an Operations liaison on existing processes and frameworks, coordinating with other regions to scale and standardize processes.
- Maintain all active processes in the team’s portfolio, focusing on reliability and transparency with partners.
Basic Qualifications
- At least 3 years of experience in startups, strategy, operations, analytics, or similar roles with a solid track record in quantitative fields.
- Professional proficiency in English.
- Technical skills: SQL and Python are a must.
- Proficiency in a scripting language, SQL, and optimization methods; Python expertise is essential.
- Machine learning experience.
- Strong communication skills for constructive discussions with both technical and non-technical team members from diverse backgrounds.
Preferred Qualifications
- Proactive attitude in a dynamic work environment, with flexibility and a collaborative, positive approach.
- Problem-solving skills: Ability to address issues involving people, processes, and data using logical and scientific methods.
- Experience in building large-scale solutions, potentially integrating with various frameworks.
- Proficiency in optimization models (e.g., classifiers, regressions, forecasting) for both deterministic and stochastic scenarios.
- Self-motivated with a “hacking” mindset to seek out and create innovative solutions for challenging problems.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .