Bank Of America Operations Analyst - US Wire Investigations 

United States, Virginia, Richmond 

606676440

Job Description:

Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

The US Investigations team reviews queries from other Financial Institutions utilizes SWIFT to communicate between financial institutions with a goal to relay required information to allow the wire to reach its destination.

Operations Analystis responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions

• Supports the design, documentation, implementation, and monitoring of new products and services

• Provides guidance regarding procedural, technical, and operational changes

• Expands business products knowledge within operations environment

• Builds network by developing relationships with partners and teammates

• Inspects data to identify issues and trends

• Collects and interprets data to validate operational processes

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

Required Qualifications:

• Must have at least 1 year of Wire Transactional work experience in the industry.

• Must be able to Multitask using various systems/applications as well as different tasks at different times.

• Strong ability to work both independently and collaboratively.

• Excellentcommunication/organizationalskills

• Proficient work experience with Microsoft Office Suite, especially Excel.

Desired Qualifications:

• Strives to bring new thoughts and ideas to the team to drive innovation and unique solutions.