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Bank Of America Operations Analyst - US Wire Investigations United States, Virginia, Richmond 356962535
Job Description:
Regulatory Wire Investigationsare conducted by financial institutions and law enforcement to detect / monitor unusual activity, such as large transactions, or patterns of transactions, combine with Handling Know Your Customer Inquiries Pertaining to Internal or External Customers, Handling Regulatory and POP (purpose of payment)Inquiries. Investigatorreviews the incoming request and inputs case-specific detail into all required fields in GIN system.
The US Regulatory Investigations team reviews queries from other Financial Institutions utilizes SWIFT to communicate between financial institutions with a goal to relay required information to allow the wire to reach its destination.
Theis responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.
Responsibilities:
Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates
Inspects data to identify issues and trends
Collects and interprets data to validate operational processes
Required Skills:
Must have at least 1 year of Wire Transactional work experience in the industry.
This is Must be able to Multitask using various systems/applications as well as different tasks at different times.
Strong ability to work both independently and collaboratively.
Excellentcommunication/organizationalskills
Proficient work experience with Microsoft Office Suite, especially Excel.
Desired Skills:
Strives to bring new thoughts and ideas to the team to drive innovation and unique solutions.
Skills:
Attention to Detail
Customer and Client Focus
Monitoring, Surveillance, and Testing
Process Performance Management
Research
Adaptability
Business Analytics
Critical Thinking
Reporting
Written Communications
Data Management
Policies, Procedures, and Guidelines Management
Process Design
Process Effectiveness
Strategic Thinking
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