Act as Specialized expertise of products and services including deposit, credit & treasury
Act as Single Point of Contact coordinates case communication, synchronizes work efforts, and leads execution of product specific off boarding procedures
Optimized processing and service levels; holistic solution for E2E process
Supports all of Commercial Banking includes U.S. Domestic & International Branches (APAC, Canada, EMEA, Latin America exits
Anticipates potential risk, Pivotal role in AML/KYC & Reputation Risk mitigation
Focuses on client protection from unauthorized requests and Represents Commercial Bank in cross-Line of Business off boarding initiatives
Being Highly organized and manages off boarding engagements & service agreements with other LOBs
Required Qualifications, Skills and Capabilities:
Minimum of 3 years of experience in customer service, operations, treasury, sales or portfolio management. Strong knowledge of the commercial treasury products and services.
A strong aptitude for strategic thinking and tactical execution
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
Research issues and describe decision making process. Identify where change is necessary, Team advocate. Assist to drive Diversity and Inclusion