Bank Of America Operations Analyst – Branch Clearing Processing Support 

Canada, Ontario, Toronto 

605175619

Job Description

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. Responsible for handling of USD and CAD cheques. This role will manage the cheques Clearing, return and deposits process and handle client inquiries . The candidate must demonstrate a strong client focus to collaborate across multiple teams to handle cheque Clearing, return and deposits process and resolve client inquiries accurately and timely.

Responsibilities

• Data Entry

• Filing

• Upload files for proprietary system

• Pull reports/cheque image copies from various system

• Review and balance reports

• Investigate discrepancies

• Process accounting entries

• Process in-clearing and returned cheques from Canadian clearing system

• Assists with coordination of implementation for products, services, and operational solutions

• Supports the design, documentation, implementation, and monitoring of new products and services

• Provides guidance regarding procedural, technical, and operational changes

• Expands business products knowledge within operations environment

• Builds network by developing relationships with partners and teammates

• Inspects data to identify issues and trends

• Collects and interprets data to validate operational processes

Qualifications

• Ability to handle large volume of work under stringent deadlines while maintaining a high degree of accuracy

• Proficiency with Microsoft Office applications and keyboarding skills

• Excellent communication, organizational and problem solving skills

• Ability to work independently with minimal supervision; team player

• Ability to meet established deadlines in a fast paced environment Familiar with local Payments Canada rules and regulations for cheque processing (ACSS/AUSS) would be an asset

• Post-secondary education preferred but not required

• Experience in financial services preferred but not required

• Ability to adapt quickly with the willingness to learn; will be required to cover off different responsibilities within the unit as necessary