JPMorgan Senior Associate - Product Manager Digital Payments 

United States, New York, New York 

60229977

As a Senior Associate Product Manager in the Commerce Payments organization, you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to be part of “start-up” efforts in large companies, and a desire to be on the forefront of digital payments and technology. In this role, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers.

Job responsibilities:

• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Define features and communicate requirements to engineering in clearly written documentation
• Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts
• Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready
• Work closely with the analytics team to track metrics and create performance reports
• Manage product backlog, production support, issue & defect resolution and prioritization
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 3+ years of experience in product management
• Passion for understanding customer needs and demonstrated ability to build digital products
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Proven success in collaborating with cross-functional teams, influencing and driving decisions
• Proven track record of managing risk and controls
• Flexibility to work Eastern Standard Time (EST) hours

Preferred qualifications, capabilities and skills:

• Bachelors or Masters in Business Management, Computer Science or comparable field of study
• Experience in online payments including digital wallets and money movement
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies