Dell Lab Support Engineer 

United States, Massachusetts 

586900953

As a
Lab Support Engineer 1you will have good problem-solving skills with the a

• Manage, handle SAP inventory process, ESM call management system incidents, and tasks assigned to you.
• Taking instructions from Developers, QA, QC engineers, your manager, and LabOPS engineers.
• Manage your call volume, setting the priority order, adjustments from your manager, and the LabOPS Engineers.

Essential Requirements

• Associates College degree or 1-2 years equivalent work-related experience
• Good knowledge of SAP, Service Now
• Customer Service relations
• Collaborate with team members
• Will be required to do some physical activity building racks and cabling

Desirable Requirements

• Hard worker, eager to learn, and works well individually and in teams.
• Able to manage work priorities in a fast pace, ever changing environment.
• A fit to Dell’s Culture: who we are, what we believe, how we work, and how we lead.

Dell is committed to fair and equitable compensation practices. The base salary range for thisposition: $68,760.00 to $84,000.00.