Boston Scientific Senior Analyst Training Specialist - HR Service Delivery 

United States, Massachusetts, Marlborough 

581845381

Key Responsibilities:

• Training Program Development & Delivery: Design and implement training programs for HR Service Delivery, including case management systems, HR processes, compliance, and service excellence. Create engaging training materials and facilitate sessions.
• Knowledge Management: Develop and manage a centralized knowledge repository for HR process documentation and training resources. Ensure materials are accurate and up-to-date.
• HR Service Quality & Compliance: Support training initiatives for HR compliance and regulatory requirements. Develop quality-focused training programs and conduct post-training assessments.
• HR Systems Training: Design and deliver training on the OneConnect HR Case Management System. Develop user guides and training videos.
• Collaboration: Work closely with HR Operations, HR Service Delivery teams, COEs, and the Operational Excellence team to align training programs with business priorities.
• Performance Measurement: Establish training effectiveness metrics and continuously refine programs based on data and feedback.

Required Qualifications:

• Bachelor’s degree in Human Resources, Learning & Development, Business Administration, or a related field. Advanced degree preferred.
• 5+ years of experience in HR training, learning & development, or HR service delivery operations.
• Experience in developing and facilitating training programs for HR professionals.
• Strong knowledge of HR operations, case management systems (e.g., OneConnect), and HR service delivery models.
• Excellent instructional design skills and knowledge management expertise.
• Experience in HR compliance training.

Preferred Qualifications:

• Strong technical aptitude and experience training on HR systems.
• Exceptional presentation and facilitation skills.
• Project management skills and the ability to balance multiple initiatives.
• Strong collaboration and stakeholder management skills.
• Analytical mindset with experience measuring training effectiveness.

Travel Requirement:

• Up to 10-20% travel as needed to support training initiatives.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.