Wells Fargo HR Service Delivery Representative 

Philippines, Maypajo 

872859214

In this role, you will:

• Support service delivery of HR products and processes across one or more functional areas within HR that may be related to, but not limited to, one or more HR functional areas such as: Talent Acquisition, Talent Management, background check, pay, benefits, incentive plan administration, HRIS and records management, leave of absence, employee and labor relations, HR compliance

• Proactively seek ways to improve processes including, but not limited to query resolution, records management, and fulfillment of various transaction processing requests related to HR products and processes for own work and work group

• Perform moderately complex administrative, transactional, operational, or customer support tasks

• Be responsible for moderately complex operational tasks that may include, but not limited to records management, report generation, and other transactions across internal human resources information systems such as Workday, ServiceNow, and/or other specialized tools within other HR areas like recruitment, background check, etc

• Receive direction from supervisor and escalate non-routine questions

• Interact with immediate team as well as internal customers on wide range of information related to the area of responsibility

Required Qualifications:

• 2+ years of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of experience in background check and/or candidate onboarding

Job Expectations:

• Willing to work on mid-shift schedule

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.