Capital One Senior Associate Instructional Designer - Credit College 

United States, Virginia, Richmond 

559094954

● Understands how people learn and has well-tested ideas on how to help them learn more effectively

● Demonstrates an ability to learn new subject matter quickly

● Curious and interested in learning more about our core subject matter: How Capital One makes and manages risks in lending decisions

● Has experience designing and developing eLearning assets, leveraging current learning trends, including gamification and rich media (example: video) to enhance the learner experience

● Has experience developing immersive classroom learning experiences, with a particular focus on experiential scenarios and simulations

● Communicates with a variety of audiences with a dynamic and conversational style in both written and verbal channels

● Has an eye for detail and a keen ability to organize, move, select, synthesize, summarize and edit information to make it effective

● Builds trust-based relationships with clients to foster credibility throughout the team

● Pursues ongoing professional development by curating best practices for learning and leveraging learning theory like Bloom, Masie, and Gagne

Key Responsibilities

● Partner with business leaders to design and develop learning assets for our Open Enrollment portfolio

● Design and develop courses, learning materials, and performance support tools (including self-study, classroom, eLearning, etc.) based on industry design standards

● Leverage learning technologies (Articulate 360, Camtasia, Adobe suite) to create introductory content for a broad audience

● Conduct interviews with stakeholders, subject matter experts, and learners to enable identification and creation of relevant content for the end-learner

● Increase the effectiveness of existing learning solutions by evaluating feedback and implementing improvements to create an optimal learning experience

● Create behaviorally-based assessments and evaluation methods

● Partner with Open Enrollment operations lead on project timeline goals and evaluation metrics

● Set and achieve challenging individual goals that support department and business goals

● Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision

Basic Qualifications

High School Diploma, GED or equivalent certification

● At least 2 years of experience formulating learning experiences or programs for internal associates and peer audiences

● At least 1 year of experience with learning content development tools, (Articulate 360, Adobe Design Suite, and Camtasia)

Preferred Qualifications

● 3+ years of experience in training design and development

● 2+ years experience with learning content development tools, (Articulate 360, Adobe Design Suite, and Camtasia)

● 1+ years of experience with Adobe Creative Suite (InDesign, Photoshop and video editing software)

● 1+ years of experience working in the Financial Services industry

● Project Management Professional Certification or knowledge of Agile methodology

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.