US Bank Junior Customer Account Manager Category Sales 

Norway, Oslo 

535904777

Being responsible for proactive support and service to an assigned portfolio of small to medium-sized Elavon clients via telephone or email.

This rolea ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.

Accountabilities for your role - what are you expected to do?

• Responsible for proactive support and service to an assigned portfolio of small to mediumsized Elavon clients via telephone or email.
• Responsibilities include account maintenance, growth, increased profitability, overall.
• Client satisfaction, and projects and to identify opportunities to enhance the profitability of the client relationship.
• Sells a full range of merchant processing products and services.
• This role is the escalation point for both internal and external client issues.

Hold self and others accountable to consistently achieve meaningful results.

Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre.

Technical Competencies for your role – what are you expected to know

• Emerging relationship building and selling skills.
• Ability to analyse information received from various sources and synthesize into reports, presentations and proposals.
• Strong problem-solving skills.
• Strong organization and project management skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Proven customer service/relations skills.
• Proficient computer skills, especially Microsoft Office applications.
• Excellent presentation, interpersonal, verbal and written communication skills.

Qualifications Required to perform your Role?

• Bachelor's degree, or equivalent work experience.
• Zero to two years of client management experience.
• Fluent in Norwegian and English.
• Sales experience.